Our client has recently fully refurbished a Pub and Inn near Farnham, Surrey. The Pub is a destination Pub serving modern European Food created from fresh seasonal ingredients as well as a variety of drinks on the menu. The Pub has around 70 covers inside and around 30 outside.
They are currently looking to recruit an experienced Assistant Manager who has ideally worked within a similar environment to take control and accountability for the day-to-day operations of the pub whilst on duty and especially in the absence of the General Manager. To ensure all employees consistently achieve product and hospitality service standards.
Assistant Manager Duties Include:
*Ensure all standard checklists are used as prescribed.
*To empower team to be able to handle all guest feedback, both positive and negative, and for them to be confident accordingly.
*To anticipate guests’ needs wherever possible and promote to them within the Inn enhancing guest satisfaction.
*To carry out on the job training and coaching in a professional manner
*To ensure all agreed service standards are maintained throughout the Inn
*Ensure that all legal standards for cleanliness are maintained within all areas of the Inn.
*Ensure that the team are correctly uniformed, and understand the importance of personal hygiene.
*Ensure that the team are punctual, polite, courteous and helpful to guests customers and colleagues at all times.
*Be fully conversant with the facilities, services and promotions offered by the Inn and be aware of responsibility for the security of guest and company property.
*To communicate and share knowledge with all colleagues.
*Regularly visit competitor outlets to compare and contrast service and product.
*Liaise with General Manager to positively promote sales awareness within the team and maximise sales opportunities.
*With guidance from the GM, prepare, check and monitor rotas to ensure they meet the service and business needs.
*Control costs through correct ordering, storage and distribution of supplies.
*To ensure the Company Health and Safety, Food Safety and COSHH legislations are adhered to; this will involve action and appropriate training.
*Review, monitor and update all social media platforms on a daily basis to ensure relevance and positive promotion of the business.
*To attend any meetings as requested and carry out agreed actions.
– Previous experience in a similar role within hospitality
-Flexible and adapts quickly and positively to new situations keeping emphasis on a balanced approach
-Thinks ahead and develops contingencies
-Develops the skills knowledge and behaviours to meet business needs and personal aspirations.
-Open and honest
-Treats people fairly and appropriately
-Sets and strives to achieve high personal performance standards
The successful candidate must drive due to location.
This Assistant Manager position offers a very good salary of Salary of up to £30K dependant on experience plus tips (approximately up to £3k per annum).
This is a fantastic opportunity for an Assistant Manager to continue to learn and develop and progress their career.
Scattergood’s are acting as an agency on behalf of this vacancy. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. For this position, and other live vacancies, please visit our website www.scattergoods.co.uk