Our client is an iconic venue in central Guildford, Surrey who are looking to recruit a passionate and enthusiastic Cafe & Bar Supervisor.
The Supervisor will work with the Catering Manager and Assistant Catering Manager to ensure their customers are looked after and the front of house operations work smoothly.
The Supervisor will be front of house during service, overseeing the smooth operation of the café and bars, and liaising with the kitchen as required. They will set the standards for exemplary customer service. This is a great opportunity for the right candidate to learn more about running a diverse catering operation.
DUTIES & RESPONSIBILITIES
*To oversee Front of House Catering team members, ensuring the highest standards of customer service
*To ensure that all food, drinks and service exceed the specified standards
*To maintain good liaison, communication and working relationships with all management, staff and Patrons
*To lead by example in all aspects of working procedures
*To comply with all aspects of Health and Hygiene, Health and Safety, Equal Opportunities Policy, and Emergency procedures, and any other legislation as laid down by the Company
*To report all illness, faulty equipment and any other item of concern to the Catering Manager
*To resolve any staff grievance, or guest complaint which may arise, and deal with accordingly
*To aid all members of staff when the need arises, and staff accordingly to anticipated demand
*To operate all procedures to the best of your ability and to ensure that all staff are working to the best of their ability
*To ensure all company cash handling procedures are adhered to at all times
Applicants for this Cafe & Bar Supervisor role should have previous Bar / Food and Beverage experience with excellent customer service and communication skills.
As the Café & Bar Supervisor you will be working 40 hours per week on a rota basis. This will include some evenings and weekends but no late nights.
This position offers good benefits including training and career progression.
Scattergood’s are acting as an agency on behalf of this vacancy. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. For this position, and other live vacancies, please visit our website www.scattergoods.co.uk