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Cafe/Bar Supervisor

Our client is an iconic venue in central Guildford, Surrey who are looking to recruit a passionate and enthusiastic Cafe & Bar Supervisor.

The Supervisor will work with the Catering Manager and Assistant Catering Manager to ensure their customers are looked after and the front of house operations work smoothly.

THE PERSON
The Supervisor will be front of house during service, overseeing the smooth operation of the café and bars, and liaising with the kitchen as required. They will set the standards for exemplary customer service. This is a great opportunity for the right candidate to learn more about running a diverse catering operation.

DUTIES & RESPONSIBILITIES
*To oversee Front of House Catering team members, ensuring the highest standards of customer service
*To ensure that all food, drinks and service exceed the specified standards
*To maintain good liaison, communication and working relationships with all management, staff and Patrons
*To lead by example in all aspects of working procedures
*To comply with all aspects of Health and Hygiene, Health and Safety, Equal Opportunities Policy, and Emergency procedures, and any other legislation as laid down by the Company
*To report all illness, faulty equipment and any other item of concern to the Catering Manager
*To resolve any staff grievance, or guest complaint which may arise, and deal with accordingly
*To aid all members of staff when the need arises, and staff accordingly to anticipated demand
*To operate all procedures to the best of your ability and to ensure that all staff are working to the best of their ability
*To ensure all company cash handling procedures are adhered to at all times

Applicants for this Cafe & Bar Supervisor role should have previous Bar / Food and Beverage experience with excellent customer service and communication skills.

As the Café & Bar Supervisor you will be working 40 hours per week on a rota basis. This will include some evenings and weekends but no late nights.

This position offers good benefits including training and career progression.

Scattergood’s are acting as an agency on behalf of this vacancy. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. For this position, and other live vacancies, please visit our website www.scattergoods.co.uk

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Cafe Supervisor

Our client a highly popular award winning café near Woking, Surrey are currently recruiting for a Cafe Supervisor.

They are a small, independent cafe offering fresh produce.

Supervisor Responsibilities include:
-Assist the FOH Manager with the operation and management of staff
-Engage customers, take and serve orders and drive sales
-Confident in dealing with customer complaints and feedback
-Maintain health & safety and food safety standards
-Daily cleaning and food checks
-Maintain a high standard of excellence across all areas of the café
-Be knowledgeable about the products on sale and confident to offer recommendations
-Be passionate about the vision and of the café
-Ensure that customers are given an efficient and enjoyable experience and that service and value expectations are consistently exceeded
-Able to open and close the shop if necessary including cashing up
-Using the till and taking payments

The ideal candidate for this Café Supervisor role will drive due to location of the cafe and have previous supervisory experience in a similar catering environment.

You will be rewarded with an excellent salary plus benefits including:
-28 Days holiday
-Food and drink on duty
-20% discount of food
-Great team working environment.

The Café Supervisor position offers the benefit of daytime work, 5/7 days, working alternate weekends.

This is a fantastic opportunity offering an excellent work life balance in a really lovely working environment.

Scattergood’s are acting as an agency on behalf of this vacancy. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. For this position, and other live vacancies, please visit our website www.scattergoods.co.uk

Cafe Supervisor

Our client a committed contract caterer are looking to recruit a Supervisor for one of their Cafe contracts in New Malden, Surrey.

They offer a great work life balance along with career progression.

Cafe Supervisor requirements:
*Take responsibility for the catering operation in line with Company policies, client requirements and financial constraints.
*Provide leadership and guidance to all team members to ensure a positive customer experience, under the guidance of the Manager
*Work with the manager to monitor the work of all the staff and carry out appraisals, recognise training needs and potential as appropriate.
*Hold team meetings on a regular basis to communicate targets, standards required and company and client information.
*Ensure that customers are given a prompt and efficient service and that their food service and value expectations are
consistently exceeded.
* Conduct Food Safety and Health and Safety Risk Assessments and ensure that all standards and procedures in respect of Hygiene and Safety are established and maintained

What would we like from our Cafe Supervisor
*Have experience in a supervisory or Team Leader role ideally in contract catering or hospitality.
*Use your entrepreneurial skills to create a thriving and successful working environment
*Possess excellent supervisory and communication skills
*Good delegation and influencing skills
*Able to demonstrate your analytical approach to problem solving
*Have the ability to display a real passion for food and customer service

Working Schedule
*Day shifts only
*5/7 days per week
*Will include working weekends

Supervisor benefits:
*28 Days holiday inclusive of bank holidays
*Bespoke training and development
*Pension
*Discounts available from from high street shops to holidays and cinemas
*Meals on duty

This Cafe Supervisor role is an excellent opportunity for someone looking for career progression with a great company and excellent working hours.

Scattergood’s are acting as an agency on behalf of this vacancy. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. For this position, and other live vacancies, please visit our website www.scattergoods.co.uk

Contact Us

Scattergoods Agency
Thursley House
53 Station Rd
Shalford
Guildford
Surrey  GU4 8HA

Phone: 01483 461950
Email: mail@scattergoods.co.uk

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