Scattergoods Jobs Board

Temporary and Permanent Recruitment for Catering and Hospitality Vacancies

Call Now: 01483 461950

Assistant Manager

Our client has recently fully refurbished a Pub and Inn near Farnham, Surrey. The Pub is a destination Pub serving modern European Food created from fresh seasonal ingredients as well as a variety of drinks on the menu. The Pub has around 70 covers inside and around 30 outside.

They are currently looking to recruit an experienced Assistant Manager who has ideally worked within a similar environment to take control and accountability for the day-to-day operations of the pub whilst on duty and especially in the absence of the General Manager. To ensure all employees consistently achieve product and hospitality service standards.

Assistant Manager Duties Include:
*Ensure all standard checklists are used as prescribed.
*To empower team to be able to handle all guest feedback, both positive and negative, and for them to be confident accordingly.
*To anticipate guests’ needs wherever possible and promote to them within the Inn enhancing guest satisfaction.
*To carry out on the job training and coaching in a professional manner
*To ensure all agreed service standards are maintained throughout the Inn
*Ensure that all legal standards for cleanliness are maintained within all areas of the Inn.
*Ensure that the team are correctly uniformed, and understand the importance of personal hygiene.
*Ensure that the team are punctual, polite, courteous and helpful to guests customers and colleagues at all times.
*Be fully conversant with the facilities, services and promotions offered by the Inn and be aware of responsibility for the security of guest and company property.
*To communicate and share knowledge with all colleagues.
*Regularly visit competitor outlets to compare and contrast service and product.
*Liaise with General Manager to positively promote sales awareness within the team and maximise sales opportunities.
*With guidance from the GM, prepare, check and monitor rotas to ensure they meet the service and business needs.
*Control costs through correct ordering, storage and distribution of supplies.
*To ensure the Company Health and Safety, Food Safety and COSHH legislations are adhered to; this will involve action and appropriate training.
*Review, monitor and update all social media platforms on a daily basis to ensure relevance and positive promotion of the business.
*To attend any meetings as requested and carry out agreed actions.

About you:

– Previous experience in a similar role within hospitality
-Flexible and adapts quickly and positively to new situations keeping emphasis on a balanced approach
-Thinks ahead and develops contingencies
-Develops the skills knowledge and behaviours to meet business needs and personal aspirations.
-Open and honest
-Treats people fairly and appropriately
-Sets and strives to achieve high personal performance standards

The successful candidate must drive due to location.

This Assistant Manager position offers a very good salary of Salary of up to £30K dependant on experience plus tips (approximately up to £3k per annum).

This is a fantastic opportunity for an Assistant Manager to continue to learn and develop and progress their career.

Scattergood’s are acting as an agency on behalf of this vacancy. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. For this position, and other live vacancies, please visit our website www.scattergoods.co.uk

General Manager – Luxury Golf Club

Our client, a fantastic golf facility based near Weybridge, Surrey are looking to recruit a General Manager who has a strong restaurant and events background.

The General Manager is responsible for the management and profitability of the restaurant, banqueting, weddings and events. Leading the teams forward to achieve the highest levels of customer service whilst identifying income streams, driving sales and managing costs.

Duties and Responsibilities
– As an experienced P&L manager you will drive profit margins, turnover and staffing ratios. To deliver and own, the annual budget projections and outcomes and present to the Board.
– Deliver on KPIs and input into future
– Responsible for input into future investment and development growth areas of the business.
– Have operational control of the restaurant and the kitchen ensuring optimised occupancy and usage for all areas.
– Ensuring catering and service standards are maintained and delivered through the restaurant and to high volume events.
– The post holder will demonstrate the drive and enthusiasm to lead and inspire several teams to achieve the best possible performance.
– Recruitment and selection of appropriate staff.
– Dedicate time to ensure the development of your teams and ensure that there are viable succession plans in place. Holding regular team meetings, keeping staff informed of company
activities, expectations and performance.

The ideal General Manager will have:
– Minimum of five years’ operational experience at a comparable level.
– General management of all catering activity (restaurant and banqueting), including staff management.
– Strong financial acumen. Experienced in managing a P&L.
– Demonstrable Entrepreneurial spirit with a track record of successful end to end project delivery.
– Previous experience of managing concurrent multi skill teams
– Flexible approach to work and working hours
– Understanding and compliance with health and safety requirements
– Experience dealing with the public and customer complaints

This role is suitable to a current General Manager or Food & Beverage Manager looking for the next step.
Apply today if you feel this is the right role for you.

Scattergood’s are acting as an agency on behalf of this vacancy. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. For this position, and other live vacancies, please visit our website www.scattergoods.co.uk

Cafe/Bar Supervisor

Our client is an iconic venue in central Guildford, Surrey who are looking to recruit a passionate and enthusiastic Cafe & Bar Supervisor.

The Supervisor will work with the Catering Manager and Assistant Catering Manager to ensure their customers are looked after and the front of house operations work smoothly.

THE PERSON
The Supervisor will be front of house during service, overseeing the smooth operation of the café and bars, and liaising with the kitchen as required. They will set the standards for exemplary customer service. This is a great opportunity for the right candidate to learn more about running a diverse catering operation.

DUTIES & RESPONSIBILITIES
*To oversee Front of House Catering team members, ensuring the highest standards of customer service
*To ensure that all food, drinks and service exceed the specified standards
*To maintain good liaison, communication and working relationships with all management, staff and Patrons
*To lead by example in all aspects of working procedures
*To comply with all aspects of Health and Hygiene, Health and Safety, Equal Opportunities Policy, and Emergency procedures, and any other legislation as laid down by the Company
*To report all illness, faulty equipment and any other item of concern to the Catering Manager
*To resolve any staff grievance, or guest complaint which may arise, and deal with accordingly
*To aid all members of staff when the need arises, and staff accordingly to anticipated demand
*To operate all procedures to the best of your ability and to ensure that all staff are working to the best of their ability
*To ensure all company cash handling procedures are adhered to at all times

Applicants for this Cafe & Bar Supervisor role should have previous Bar / Food and Beverage experience with excellent customer service and communication skills.

As the Café & Bar Supervisor you will be working 40 hours per week on a rota basis. This will include some evenings and weekends but no late nights.

This position offers good benefits including training and career progression.

Scattergood’s are acting as an agency on behalf of this vacancy. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. For this position, and other live vacancies, please visit our website www.scattergoods.co.uk

Conference & Banqueting Manager

Our Client, a fantastic golf facility based near Weybridge, Surrey with an onsite Bar/restaurant and extensive conference and banqueting facilities, is looking
to recruit a Conference and Banqueting Manger to run their Conference, Banqueting and Hospitality Operation.

This is an operational, customer facing role with the support of an Assistant Conference & Banqueting Manager, proactively managing the hospitality outlets across the site, including busy function suite. Working with the Events Team and reporting directly to the General Manager and Deputy General Manager to deliver a positive team atmosphere and enhance the customer experience.

Conference & Banqueting Manager Responsibilities include:
-Control and improve labour costs; Forecasting and monitoring of staff roster and payroll for all units in line with business targets
-Attend weekly management meetings and provide necessary departmental updates
-Monitor and ensure all storage areas are kept tidy and safe
-Full control over stock for catering units in line with business levels
-Supporting of all retail outlets, including bar/restaurant, etc. as required
-Enforce standards set by the company and managers
-Cash control and banking
-Introduce new ideas and set up standard operating procedures
-Follow Health & Safety requirements, and deliver staff training.
-Ensure recording accidents and ensuring that fire evacuations are in place; and fire extinguisher checklist up to date
-Identify training requirements, develop & progress your team

This Conference & Banqueting Manager position offers a good salary plus tips and bonus.

Benefits include:
-Childcare
-Company events
-Company pension
-Discounted or free food
-Employee discounts
-On-site parking
-Referral programme
-Sick pay

This role is an ideal opportunity for an Assistant C&B Manager looking for their next step in a supported environment or a Conference and Banqueting Manager looking for a fantastic new opportunity.

Scattergood’s are acting as an agency on behalf of this vacancy. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. For this position, and other live vacancies, please visit our website www.scattergoods.co.uk

Cafe Supervisor

Our client a committed contract caterer are looking to recruit a Supervisor for one of their Cafe contracts in New Malden, Surrey.

They offer a great work life balance along with career progression.

Cafe Supervisor requirements:
*Take responsibility for the catering operation in line with Company policies, client requirements and financial constraints.
*Provide leadership and guidance to all team members to ensure a positive customer experience, under the guidance of the Manager
*Work with the manager to monitor the work of all the staff and carry out appraisals, recognise training needs and potential as appropriate.
*Hold team meetings on a regular basis to communicate targets, standards required and company and client information.
*Ensure that customers are given a prompt and efficient service and that their food service and value expectations are
consistently exceeded.
* Conduct Food Safety and Health and Safety Risk Assessments and ensure that all standards and procedures in respect of Hygiene and Safety are established and maintained

What would we like from our Cafe Supervisor
*Have experience in a supervisory or Team Leader role ideally in contract catering or hospitality.
*Use your entrepreneurial skills to create a thriving and successful working environment
*Possess excellent supervisory and communication skills
*Good delegation and influencing skills
*Able to demonstrate your analytical approach to problem solving
*Have the ability to display a real passion for food and customer service

Working Schedule
*Day shifts only
*5/7 days per week
*Will include working weekends

Supervisor benefits:
*28 Days holiday inclusive of bank holidays
*Bespoke training and development
*Pension
*Discounts available from from high street shops to holidays and cinemas
*Meals on duty

This Cafe Supervisor role is an excellent opportunity for someone looking for career progression with a great company and excellent working hours.

Scattergood’s are acting as an agency on behalf of this vacancy. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. For this position, and other live vacancies, please visit our website www.scattergoods.co.uk