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Assistant Manager

Our client has recently fully refurbished a Pub and Inn near Farnham, Surrey. The Pub is a destination Pub serving modern European Food created from fresh seasonal ingredients as well as a variety of drinks on the menu. The Pub has around 70 covers inside and around 30 outside.

They are currently looking to recruit an experienced Assistant Manager who has ideally worked within a similar environment to take control and accountability for the day-to-day operations of the pub whilst on duty and especially in the absence of the General Manager. To ensure all employees consistently achieve product and hospitality service standards.

Assistant Manager Duties Include:
*Ensure all standard checklists are used as prescribed.
*To empower team to be able to handle all guest feedback, both positive and negative, and for them to be confident accordingly.
*To anticipate guests’ needs wherever possible and promote to them within the Inn enhancing guest satisfaction.
*To carry out on the job training and coaching in a professional manner
*To ensure all agreed service standards are maintained throughout the Inn
*Ensure that all legal standards for cleanliness are maintained within all areas of the Inn.
*Ensure that the team are correctly uniformed, and understand the importance of personal hygiene.
*Ensure that the team are punctual, polite, courteous and helpful to guests customers and colleagues at all times.
*Be fully conversant with the facilities, services and promotions offered by the Inn and be aware of responsibility for the security of guest and company property.
*To communicate and share knowledge with all colleagues.
*Regularly visit competitor outlets to compare and contrast service and product.
*Liaise with General Manager to positively promote sales awareness within the team and maximise sales opportunities.
*With guidance from the GM, prepare, check and monitor rotas to ensure they meet the service and business needs.
*Control costs through correct ordering, storage and distribution of supplies.
*To ensure the Company Health and Safety, Food Safety and COSHH legislations are adhered to; this will involve action and appropriate training.
*Review, monitor and update all social media platforms on a daily basis to ensure relevance and positive promotion of the business.
*To attend any meetings as requested and carry out agreed actions.

About you:

– Previous experience in a similar role within hospitality
-Flexible and adapts quickly and positively to new situations keeping emphasis on a balanced approach
-Thinks ahead and develops contingencies
-Develops the skills knowledge and behaviours to meet business needs and personal aspirations.
-Open and honest
-Treats people fairly and appropriately
-Sets and strives to achieve high personal performance standards

The successful candidate must drive due to location.

This Assistant Manager position offers a very good salary of Salary of up to £30K dependant on experience plus tips (approximately up to £3k per annum).

This is a fantastic opportunity for an Assistant Manager to continue to learn and develop and progress their career.

Scattergood’s are acting as an agency on behalf of this vacancy. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. For this position, and other live vacancies, please visit our website www.scattergoods.co.uk

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Assistant Clubhouse Manager

Our client, a friendly and welcoming members Golf Club near Basingstoke, Hampshire are looking to recruit an Assistant Manager/Deputy for their Clubhouse.

The Golf Club have a bar and restaurant open to members and the public. They also cater for society dinners and some events.

Purpose of Job:
– Assisting in the day to day food and beverage operation and clubhouse activities
– Help to develop sales & profitability
– Maintain and enhance the reputation of the golf club
– Ensuring consistently high standards of customer service are met and exceed expectations with staff training
– To ensure that the Clubhouse is maintained to a presentable standard

Assistant Clubhouse Manager Responsibilities include:
– Deputise in Managers absence at weekly meetings with the General Manager
– Work closely with the F&B Manager & Head Chef
– Responsible for managing the cellar (hygiene & safety), line cleaning and stock taking
– Ensure that proper standards of health, safety and hygiene are maintained across the whole clubhouse
– Regular inspection of the bar and clubhouse items and equipment and keep in good order
– Liaison with the Clubhouse security company when appropriate and act as a key holder
– Daily accountability for the till and cash reconciliations ready to be weekly reconciled by F&B Manager and accounts
– Work closely with the Head Chef and Sales & Events Manager
– Ensure that all staff are aware of the daily business and upcoming key events
– Be involved with major functions, parties and events planning from the outset alongside the F&B Manager and run them on the day
– Weekly fire testing and recording and planning fire evacuation tests

The work schedule for this Assistant Clubhouse Manager role is primarily daytimes, however this role will include working weekends and evenings when events take place.

This Assistant Clubhouse Manager position pays a competitive salary DOE, good working hours and benefits.

Due to the location the applicants must be able to drive and have their own transport.

If you are a Food and Beverage professional looking for a fantastic new opportunity then this could be the perfect role for you!

Scattergood’s are acting as an agency on behalf of this vacancy. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. For this position, and other live vacancies, please visit our website www.scattergoods.co.uk

Catering Supervisor – Term Time

Our client, one of the UK’s leading contract caterers, are looking for a Front of House Catering Supervisor for one of their school contracts.

Front of House Supervisor Responsibilities include:
*To ensure all daily tasks are completed
*To keep the restaurant areas in a clean and tidy state at all times.
*To ensure that all cleaning schedules and food safety sheets are completed and signed daily.
*Ensure that staffing is correct for all services.
*Provide a professional attitude towards staff at all times
*To provide a friendly, efficient and hygienic service to all customers.
*To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
*To be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs.
*To project a willing and helpful attitude to customers; to seek the appropriate knowledge of food items sold throughout catering areas and to keep areas and service counters clean and fully stocked.

To be successful in this Front of House Supervisor role you should have previous experience within front of house catering as well as some experience of supervising/leading a team.

Hours:
Monday to Friday 11.30am-7.30pm, term time – 42 weeks per year. Paid overtime available.

Benefits:
-Meals on Duty
-Uniform
-Training & Progression
-Paid Overtime
-Flexible

If you are looking for a new catering role offering great hours and a work life balance then this Front of House Catering Supervisor role could be the one for you.

Scattergood’s are acting as an agency on behalf of this vacancy. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. For this position, and other live vacancies, please visit our website www.scattergoods.co.uk

Food & Beverage Supervisor

Our client, a lovely Golf Club based near Woking, Surrey are currently looking to recruit their Food and Beverage Supervisor to add to and compliment their existing team.

You will be part of a front of house team delivering great service to both their members and to guests visiting the club for golf, functions and society events.

The main duties of the Food & Beverage Supervisor role will include bar and food service, cash reconciliation, stock ordering and rotation, planning staff rotas, staff supervision, organising and running events and golf days.

It is expected the Food and Beverage Supervisor will work 40 hours per week, 5 days out of 7. During the winter season this will be all daytimes.

As the Food & Beverage Supervisor you should have previous bar and food service experience at supervisory/team leader level. You should also be smart and well presented and have excellent customer service skills.

This position offers benefits including:
-Salary of up to £25K DOE
-40 hour week and good work life balance
-Free Parking on site
-Use of facilities
+ More

If you are looking for a great new opportunity within Food & Beverage please apply now.

Scattergood’s are acting as an agency on behalf of this vacancy. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. For this position, and other live vacancies, please visit our website www.scattergoods.co.uk

Cafe/Bar Supervisor

Our client is an iconic venue in central Guildford, Surrey who are looking to recruit a passionate and enthusiastic Cafe & Bar Supervisor.

The Supervisor will work with the Catering Manager and Assistant Catering Manager to ensure their customers are looked after and the front of house operations work smoothly.

THE PERSON
The Supervisor will be front of house during service, overseeing the smooth operation of the café and bars, and liaising with the kitchen as required. They will set the standards for exemplary customer service. This is a great opportunity for the right candidate to learn more about running a diverse catering operation.

DUTIES & RESPONSIBILITIES
*To oversee Front of House Catering team members, ensuring the highest standards of customer service
*To ensure that all food, drinks and service exceed the specified standards
*To maintain good liaison, communication and working relationships with all management, staff and Patrons
*To lead by example in all aspects of working procedures
*To comply with all aspects of Health and Hygiene, Health and Safety, Equal Opportunities Policy, and Emergency procedures, and any other legislation as laid down by the Company
*To report all illness, faulty equipment and any other item of concern to the Catering Manager
*To resolve any staff grievance, or guest complaint which may arise, and deal with accordingly
*To aid all members of staff when the need arises, and staff accordingly to anticipated demand
*To operate all procedures to the best of your ability and to ensure that all staff are working to the best of their ability
*To ensure all company cash handling procedures are adhered to at all times

Applicants for this Cafe & Bar Supervisor role should have previous Bar / Food and Beverage experience with excellent customer service and communication skills.

As the Café & Bar Supervisor you will be working 40 hours per week on a rota basis. This will include some evenings and weekends but no late nights.

This position offers good benefits including training and career progression.

Scattergood’s are acting as an agency on behalf of this vacancy. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. For this position, and other live vacancies, please visit our website www.scattergoods.co.uk

Cafe Supervisor

Our client a highly popular award winning café near Woking, Surrey are currently recruiting for a Cafe Supervisor.

They are a small, independent cafe offering fresh produce.

Supervisor Responsibilities include:
-Assist the FOH Manager with the operation and management of staff
-Engage customers, take and serve orders and drive sales
-Confident in dealing with customer complaints and feedback
-Maintain health & safety and food safety standards
-Daily cleaning and food checks
-Maintain a high standard of excellence across all areas of the café
-Be knowledgeable about the products on sale and confident to offer recommendations
-Be passionate about the vision and of the café
-Ensure that customers are given an efficient and enjoyable experience and that service and value expectations are consistently exceeded
-Able to open and close the shop if necessary including cashing up
-Using the till and taking payments

The ideal candidate for this Café Supervisor role will drive due to location of the cafe and have previous supervisory experience in a similar catering environment.

You will be rewarded with an excellent salary plus benefits including:
-28 Days holiday
-Food and drink on duty
-20% discount of food
-Great team working environment.

The Café Supervisor position offers the benefit of daytime work, 5/7 days, working alternate weekends.

This is a fantastic opportunity offering an excellent work life balance in a really lovely working environment.

Scattergood’s are acting as an agency on behalf of this vacancy. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. For this position, and other live vacancies, please visit our website www.scattergoods.co.uk

Cafe Supervisor

Our client a committed contract caterer are looking to recruit a Supervisor for one of their Cafe contracts in New Malden, Surrey.

They offer a great work life balance along with career progression.

Cafe Supervisor requirements:
*Take responsibility for the catering operation in line with Company policies, client requirements and financial constraints.
*Provide leadership and guidance to all team members to ensure a positive customer experience, under the guidance of the Manager
*Work with the manager to monitor the work of all the staff and carry out appraisals, recognise training needs and potential as appropriate.
*Hold team meetings on a regular basis to communicate targets, standards required and company and client information.
*Ensure that customers are given a prompt and efficient service and that their food service and value expectations are
consistently exceeded.
* Conduct Food Safety and Health and Safety Risk Assessments and ensure that all standards and procedures in respect of Hygiene and Safety are established and maintained

What would we like from our Cafe Supervisor
*Have experience in a supervisory or Team Leader role ideally in contract catering or hospitality.
*Use your entrepreneurial skills to create a thriving and successful working environment
*Possess excellent supervisory and communication skills
*Good delegation and influencing skills
*Able to demonstrate your analytical approach to problem solving
*Have the ability to display a real passion for food and customer service

Working Schedule
*Day shifts only
*5/7 days per week
*Will include working weekends

Supervisor benefits:
*28 Days holiday inclusive of bank holidays
*Bespoke training and development
*Pension
*Discounts available from from high street shops to holidays and cinemas
*Meals on duty

This Cafe Supervisor role is an excellent opportunity for someone looking for career progression with a great company and excellent working hours.

Scattergood’s are acting as an agency on behalf of this vacancy. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. For this position, and other live vacancies, please visit our website www.scattergoods.co.uk

Contact Us

Scattergoods Agency
Thursley House
53 Station Rd
Shalford
Guildford
Surrey  GU4 8HA

Phone: 01483 461950
Email: mail@scattergoods.co.uk

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